Untitled UI logotext

قم بتبسيط التنقل في مجال الرعاية الصحية من خلال تنسيق الرعاية القائم على العلاقات

تعمل خدمة Care Concierge الخاصة بنا على تمكين المرضى والمؤسسات من تحقيق نتائج صحية أفضل.

Get In Touch
تعرف على المزيد حول كير كونسيرج

شريك الرعاية الصحية الموثوق

التنقل في الرعاية الصحية بشكل مبسط:

نقدم لكم خدمة كير كونسيرج

Navigating the complex healthcare landscape and accessing essential services can be overwhelming. That’s why Serefin Health’s Care Concierge matches each patient with a professional care coordinator whose mission is to provide personal support and expert guidance through every step of the healthcare journey.  

By understanding each patient’s unique health history, conditions, medications, appointments, and more, we deliver a person-centred approach that empowers organizations to help individuals access quality care and achieve better health outcomes.

__wf_نحتفظ بالميراث

لماذا الشراكة مع Serefin؟

اكتشف الميزات الفريدة لـ Care Concierge

قم بتبسيط تجارب الرعاية الصحية مع خدمة الكونسيرج من Serefin. اكتشف الميزات الرئيسية الأربعة التي تجعلنا دليلك الموثوق.

__wf_نحتفظ بالميراث

Simplify the System

تعمل Care Concierge على تبسيط الوصول إلى الرعاية الصحية والخدمات الاجتماعية من خلال توفير منصة مركزية حيث يمكن للمستخدمين العثور بسهولة على الموارد التي يحتاجون إليها والوصول إليها.

__wf_نحتفظ بالميراث

Better Healthcare for All

نحن نتجاوز التفاعلات لمرة واحدة. نضع خطط رعاية لضمان حصول كل فرد على الدعم الشخصي والتوجيه طوال رحلته الصحية.

__wf_نحتفظ بالميراث

Proactive Planning

مع Care Concierge، يتلقى المستخدمون الدعم والمتابعة المستمرة في كل خطوة من رحلة الرعاية الخاصة بهم. يساعد هذا النهج الاستباقي على معالجة أي مشكلات أو مخاوف على الفور ويضمن تجربة أكثر سلاسة بشكل عام.

__wf_نحتفظ بالميراث

Data-Driven Optimization

توفر Care Concierge رؤى قيمة للبيانات لمالكي الأنظمة، بما في ذلك الحكومات وشركات التأمين والشركات. تساعد هذه الأفكار في فهم احتياجات المستخدم بشكل أفضل، وتحسين تخصيص الموارد، وتحسين تقديم الرعاية الشاملة.

إطلاق نتائج صحية أفضل للجميع

نحن ملتزمون بتحويل التنقل في مجال الرعاية الصحية. تقدم Care Concierge حلولًا مصممة خصيصًا لتبسيط الوصول إلى خدمات الرعاية الأساسية. اكتشف كيف يفيد نهجنا الشامل الأفراد والمنظمات، ويمكّن الجميع من تحقيق نتائج صحية أفضل.

We are healthcare professionals with expertise in chronic care management, care coordination, mental health, health technology, and infrastructure design.  

As passionate advocates dedicated to empowering patients, travellers, and families, we are here to provide personal care and critical information.

تحويل الوصول إلى الصحة

  • Compassionate Care

    A human touch goes a long way. So, we champion a human-touch approach that prioritizes patient rapport. With Serefin, your organization can improve the well-being of staff while at work, at home, and anywhere they travel.

  • Streamline the System

    حرر الموارد للوظائف الأساسية.

  • Effective & Efficient

    تحسين الخدمة وتخصيص الموارد.

  • Tangible Results

    دعم الرعاية الصحية الشخصي.

  • Increased Patient Satisfaction

    زيادة الإنتاجية والرفاهية.

  • Cutting Edge Technology

    Invest in data-driven, outcome-driven decision-making, resulting in more effective interventions, more efficient use of resources, increased value for your organization, and better health for the communities you serve.

__wf_نحتفظ بالميراث

Explore Serefin’s Expertise

Care Concierge provides personalized support, reduces stress, and ensures proactive guidance so you can take charge of your health.

  • Adult Neurodiversity

    Serefin Health provides comprehensive care coordination for clients with neurodevelopmental disabilities and those facing intersectional barriers, such as mental health challenges, language and cultural differences, and other obstacles.

  • Aging Chronic Disease

    As people live longer with multiple chronic conditions, care coordinators support eldercare providers and reduce administrative burden by facilitating communication between personal support workers and families. We provide proactive support to reduce emergency department visits, and helping caregivers manage appointments, transportation, and homecare.

  • Cancer Care

    As the leading cause of death in Canada, cancer has a profound impact on our people and our healthcare system. With Serefin Care Coordination, patients can avoid the additional stress of navigating complex systems. Meanwhile, our efficient strategies help alleviate some of the strain on our healthcare system to achieve better outcomes for everyone.

  • Dementia & Alzheimer’s

    Caring for those with dementia and Alzheimer’s requires more than just clinical expertise—it demands empathy and collaboration. That’s why our care coordination model bridges healthcare systems, community services, and family caregivers to ensure no one navigates this complex journey alone.

  • New & Expecting Parents

    Becoming a parent is one of life's most significant transitions, impacting individuals emotionally and physically. To support this journey, we help  bridge gaps in care by coordinating a multidisciplinary team of obstetricians, midwives, nutritionists, and mental health professionals.

  • Palliative Care

    People approaching end-of-life often experience multiple, evolving health concerns and require sustained continuous care. With the goal of improving quality of life for patients and families, coordinated palliative care plays a crucial role in reducing anxiety, hospital admissions, and caregiver burden.

How We Work With You

With a simple onboarding process that’s customized for each situation’s unique needs, we can help you effectively and efficiently deliver compassionate care coordination in your organization.

A mother and daughter easily accessing health resources

Know Your Staff & Their Issues Through Data & Analytics

With Serefin Health, leaders at organizations can rest easy knowing our patients don’t just rely on technology alone. They interact with knowledgeable and experienced people who provide hands-on support.  

However, an important aspect of Serefin’s care coordination model uses real-time data and analytics to drive system-wide improvements, inform decision-making, and optimize healthcare resource allocation. By leveraging AI, new technology, and live data, we can track and react to service availability, utilization, patient travel requirements, and unmet service needs.  

That’s why Serefin uses proprietary digital solutions to deliver high-touch, feature-rich solutions that support client-facing and care coordinator interactions.  

Plus, our virtual care coordination extends these benefits further, even in remote areas. By assisting more clients across wider geographical regions, we help eliminate the need for physical visits and efficiently connect with underserved communities.

تعزيز الوصول إلى الخدمة: التوحد في أونتاريو

اكتشف كيف أدت الجهود المنسقة بين Serefin Health، كجزء من AccessSoap، إلى تحويل الوصول إلى خدمات التوحد في أونتاريو. يجسد هذا التعاون التزامنا بتبسيط الوصول إلى الخدمة، مما يوفر للعائلات رحلة أكثر سلاسة للحصول على الدعم الأساسي. وبينما نقوم بتحسين هذه الممارسات، فإننا على استعداد لتطبيق خبراتنا لتعزيز إمكانية الوصول عبر قطاعات الخدمات المختلفة.

__wf_نحتفظ بالميراث
Serefin Contact Us image

Let’s get in touch.

Join us on a journey to revolutionize healthcare navigation and unlock better health outcomes for all.

Get In Touch
60
K+
families served
400
+
staff and coordinators
30
K+
calls handled per month

Why Partner With Serefin for Care Coordination?

Extensive Knowledge & Expertise

Trust professionals who truly care and have the know-how to make a difference in each patient’s unique healthcare journey.

Cultivating Confidence

By working with individuals and organizations to empower patients, we provide the support needed to make informed decisions and navigate each step with confidence.

healthcare-icon-image

Empathetic Innovation

We continuously explore new methodologies and technologies to enhance care and improve outcomes with evidence-based practices.

Care Through Connection & Collaboration

At Serefin, we deliver person-centred care with a human touch by taking the time to connect and understand each person’s unique needs.

Integrity

We hold ourselves accountable to the highest ethical standards in everything we do.