Serefin Health is offering access to care coordination service through MyCareSteps Public Access.
MyCareSteps Public Access includes:
- A dedicated care coordinator to support and guide your health / social
services journey - Personalized answers to your health / social services questions
- Help navigating providers, appointments and next steps
- Curated resources and POVs
Secure Your Spot Today!
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What is MyCareSteps?
MyCareSteps is a personalized support service that helps individuals navigate healthcare and social services with confidence. It connects people with a dedicated care coordinator who offers timely guidance, helps make sense of medical information, and coordinates care across providers and community supports. By blending technology with human expertise, MyCareSteps delivers a proactive, compassionate, and stress-free experience for managing health and wellbeing.
What MyCareSteps can help with:
- Understanding your health information and what to do next
- Coordinating care and follow-ups across providers and community supports
- Navigating healthcare and social service pathways with clear guidance
- Finding the right services, programs and resources for your needs
- Supporting medication understanding and providing gentle reminders
- Providing proactive check-ins and encouragement to help you stay on track with your goals
How the MyCareSteps Public
Access Program Works
STEP 1
Register
- Enter your information in the registration form above.
- Once your registration is complete, you'll receive a confirmation that your submission has been received.
- The confirmation email will include an email address and phone number you can use to contact a care coordinator and begin your intake when you’re ready.
STEP 2
Complete Your Intake Session
- Meet with your matched care coordinator to discuss your needs, goals, and available supports.
- Together, you'll create a personalized plan and connect with the programs and services that best meet your needs.
STEP 3
Ongoing Support
- Stay connected with your care coordinator for ongoing guidance and support.
- Get answers to your questions and help navigating programs and services as your needs change.
- Access support for as long as you need it.
Frequently Asked Questions
Who is eligible for the Public Access Program?
What kind of support does MyCareSteps provide?
Does this replace my doctor?
What if I don’t have a Primary Care Provider?
What happens after I complete the registration form?
Can family members or caregivers sign up on behalf of a loved one?
What happens if I stop using the service?
Do I have to provide payment info?
What if I have more questions?
Let’s get in touch.
We're happy to connect and answer your MyCareSteps Public Access Program questions.
Get in Touch
