Get Expert Health and Social Service Navigation

MyCareSteps Public Access includes:

• A dedicated care coordinator to support and guide your health / social
  services journey
  
• Personalized answers to your health / social services questions
• Help navigating providers, appointments and next steps
• Curated resources and POVs

What is MyCareSteps?

What MyCareSteps can help with:

• Understanding your health information and what to do next
  
• Coordinating care and follow-ups across providers and community supports
• Navigating healthcare and social service pathways with clear guidance
• Finding the right services, programs and resources for your needs
• Supporting medication understanding and providing gentle reminders
• Providing proactive check-ins and encouragement to help you stay on track with your goals

Register & Download the App

• Enter your information in the registration form above
  
• Download the Serefin Health app using the link provided
• Complete your app onboarding to activate your MyCareSteps Public Access

Schedule an Intake Session Using the App

• Schedule your intake session in the app once your profile is set up
  
• Click the “+” at the bottom and follow the prompts to book your session
• Meet with your matched care coordinator at your scheduled session

Enjoy Access to MyCareSteps

• Access continuous support from your care coordinator after your intake session
  
• Get answers, guidance and navigation help whenever new questions or needs come up
• Stay connected as long as you need the service

Let’s get in touch.