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Proactive Employee Wellness That Puts Care and People First

Serefin Health’s Employee Wellness Program goes beyond traditional employee health benefits. We focus on physical and mental health, backed by dedicated care coordinators who ensure continuity, coordination and compassion at every step.

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Introducing Serefin Care Concierge

With our convenient app ready at your fingertips, expert advice is just a phone or video call away.

Care Concierge benefits include:

01

Intake & Assessment

Dedicated care coordinators build a full care profile.

02

Care Planning & Goals

Collaborative, realistic plans aligned to employee needs.

03

Health Records Management

Secure, centralized access across providers.

04

Mental Wellbeing Support

Stigma-sensitive services to reduce stress and empower.

05

Employer Insights

Actionable reporting to identify trends and guide workforce strategies.

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Care Concierge is the heart of our Employee Wellness Program. It combines dedicated care coordination, mental health support and structured health planning—helping employees thrive while giving employers clear visibility into workforce wellbeing.

Why Employee Wellness & Care Coordination Matter

Support that strengthens your workforce

Proactive & Continuous

Proactive & Continuous

Care doesn’t stop at a fixed number of sessions.

Relationship-Based

Relationship-Based

Each employee is matched with a trusted care coordinator.

Reducing Absenteeism

Reducing Absenteeism

Healthier employees mean fewer missed days.

Human tech

Human + Tech

Personal support, enabled by a secure digital platform.

Care Coordination is the Key to Improving Outcomes

Employee Wellness vs. Traditional Employee Health Benefits

Filling the gaps for lasting impact

Traditional employee health benefits often stop short. Serefin Health’s Employee Wellness Program provides the continuity and healthcare navigation that employees and organizations need most.

Traditional Employee Health Benefits

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Confidential assessments

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Short-term counselling

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Referrals and follow-up

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Substance-use support

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Crisis intervention services

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Conflict resolution and mediation

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Financial guidance, Legal guidance

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Dependent care resources

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Self-guided system navigation

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Episodic/ acute healthcare support

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Short-term health help

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Utilization reporting

Care Concierge Employee Wellness

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Intake with a dedicated care coordinator

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Ongoing counselling, same provider

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Active care coordination and warm handoffs

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Navigation to treatment and consistent follow-up, family support

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Virtual support + follow-up

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Debrief Dish: Coaching on work-related conflict and its impact on health

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N/A – Dedication to health & wellness, not financial & legal services

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Family caregiving and eldercare navigation

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Healthcare system navigation, including Primary Care Provider search support

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Chronic disease management

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Preventative health planning

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Actionable reporting for employers

Why Serefin Is the Right Partner for Your Employee Wellness Solutions

Trusted, proven, professional

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Care coordinators with professional training training and rigour

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Expertise across providers and healthcare systems

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Proprietary platform for structured, tech-enabled support

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Analytics and insights to help organizations adapt proactively

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Industry Leaders Trust Serefin

Trusted by leading organizations across diverse industries
Autism OntarioAccertawellxMcmaster universityministry children communitya alpha

A Testimonial From One of Our Clients

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Serefin has transformed how our employees access healthcare. The continuity and personalized care have made a measurable difference in both morale and productivity.

Tailored Solutions for Your Industry

Government

Government

We streamline service delivery to improve access, equity, and efficiency making it easier for citizens to get the care and support they need.
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Insurance

Insurance

Stand out with innovative benefit programs that support mental health, care navigation, and overall wellbeing while reducing administrative burden.
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Bring Employee Wellness to Your Team Today

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